Permanent residents, naturalized Canadian citizens, those who are here through RCIP, refugees, and people who have work permits or study permits. You must be currently living in the Vernon area to access our services.

Yes. We can't guarantee that there will be someone available to meet with you unless you book an appointment, as our workers are often in appointments with other clients.

Please contact us to book an appointment.

We are not able to offer immigration advice or recruitment services. Having said that, a good place to start is to check out this Come to Canada wizard tool to help you determine your permanent residency or work permit eligibility.

Vernon also participates in the Rural and Northern Immigration Pilot. More on that program can be found here.

If you feel like you still need guidance, you may want to consider hiring an immigration consultant. You can search for one here.

The first step to accessing our services, including Language Instruction for Newcomers to Canada (LINC), is to go through the intake process with one of our settlement workers. Once you are a client, you will be able to access our services. Call or email to set up an appointment for a client intake.

Unfortunately, due to size limitations we are typically not able to accept item donations.

Please contact us to see if we are able to take your item donation.

Our in-house languages include the following: English, French, Ukrainian, Russian, Hindi, German, Punjabi, Spanish, Arabic, Faroese, and Tagalog.

Please complete our online volunteer application. You can also visit our Get Involved page for more information.

Yes! We have a fully licensed daycare.

We can assist you in your job search, career guidance, writing a resume/cover letter, skills workshops, and more. Contact us to book an appointment.

Yes, our SWIS (Settlement Worker in Schools) program provides settlement support to newcomer families and students in cooperation with the school district. Services include one-to-one settlement counselling, school orientation sessions, group information sessions, and cultural and youth events. Activities help facilitate students to adjust into the British Columbian school system, the community, and life in Canada.

We are not able to help you apply for RCIP. Information about RCIP can be found here.