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Settlement Services

Our settlement workers help guide and support individuals and families as they make adjustments to life in Canada.

Whether you are new to Canada or have been here for many years, VDICSS settlement workers are here to empower you with information and support to help you thrive in our community.

 

Our Settlement Program supports immigrants and newcomers in the Greater Vernon area, including permanent residents, naturalized Canadian citizens, refugees and refugee claimants, RCIP participants, and those with work or study permits. We help you access local resources, build connections, and discover opportunities to get involved and build your life in the Vernon area.

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Please contact us to make an appointment with a settlement worker.

We can help you with:

Settlement & Community

  • Adjusting to life in Canada, dealing with isolation or culture shock

  • Searching for housing and understanding local services

  • Accessing social benefits and community resources

Family & Health

  • Navigating family concerns and child care

  • Learning about health care, wellness, and mental health supports

Education & Employment

  • Finding education, training, or upgrading programs

  • Exploring employment options and workplace information

Government & Essential Services

  • Getting information about PR card renewals and citizenship

  • Obtaining a Social Insurance Number, BC Services Card, Driver's License, and applying for MSP

  • Accessing tax information and banking services

  • Learning about Canadian rights, laws, and policing

Settlement Workers in Schools (SWIS)

The SWIS Program provides settlement support to newcomer students and their families in partnership with School District 22 (Vernon). SWIS helps children and youth settle into their schools, build cultural connections, and feel confident as they integrate into life in Canada.

Adapting to a new school system can be challenging, which is why SWIS works with students and families to meet both short- and long-term goals, helping them navigate school life and connect to community resources. SWIS also supports parents in understanding the Canadian education system, ensuring families feel informed and empowered.

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SWIS Welcome Centre

Located at the SD22 head office, the Welcome Centre is a first stop for newcomer families to:

  • Register children for school and bussing

  • Complete English Language Assessments for students

  • Learn about SD22 schools and available language support

  • Meet with a SWIS worker for guidance and support

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Programs and Activities

  • One-to-one settlement support and school orientation

  • After-school clubs, spring break & summer camps

  • Workshops for parents on the Canadian school system, finances, and health

  • Family activities like sledding and pumpkin carving

  • ​Cultural and anti-racism training for students and school staff

Additional Support

  • Settlement planning for students and families

  • Assistance with school registration and transportation

  • Support for school-related matters and community appointments

  • Connecting students and families to resources, services, and opportunities

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